Frequently Asked Questions

Everything you need to know about our healing crystal jewelry and services.

Are your crystals and gemstones authentic?

Yes, all our crystals and gemstones are 100% natural and ethically sourced. Each piece is carefully inspected to ensure it meets our high standards for energetic purity and aesthetic quality.

How long will it take for my order to arrive?

Standard shipping typically takes 7-15 business days for international orders. Once your order is shipped, you will receive a tracking number via email to monitor its progress.

How do I cleanse and charge my crystal jewelry?

We recommend cleansing your crystals using sage smoke, moonlight, or placing them on a selenite charging plate. Avoid prolonged exposure to water or direct sunlight for certain stones to prevent fading.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the item in its original condition for a full refund or exchange.

Do you offer ring resizing?

Most of our rings come in standard US sizes. If a ring does not fit, we recommend visiting a local jeweler for resizing or contacting our support team for an exchange to a different size.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure checkout system.