Returns & Exchanges
At AtPerry's Healing Crystals, we want you to be completely satisfied with your purchase. If your gemstone jewelry or crystals don't resonate with you, we offer a 30-day return policy for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack the items in their original velvet pouch and protective wrapping to ensure the crystals are not damaged during transit.
- 3.Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Receive Your Refund
Once our gemologists inspect the returned items, we will process your refund to your original payment method within 5-7 business days.